从技术到管理之项目管理最佳实践企业培训

背景介绍Course background:

项目管理工作中遇到的很多问题其根源都来源于人的因素,在很多项目中,项目的成败的关键并不是技术,而是管理能力,管理能力已经成为项目成功路上的绊脚石,高超的领导力及人际关系处理技能正在成为项目经理职场制胜的必备法宝。

从技术到管理,得到了众多企业项目经理的首肯,课程以路径和方法论为核心,从管理的原则、方法、能力三个方面系统的学习提高项目经理的的综合素质。塑造具有全景思维,懂得领导艺术的优秀项目管理人才。

五大收益Course benefits:

  • 重塑角色定位,使其具备全景思维,提升全局观念
  • 提升沟通能力,使其懂得换位思考,能够承上启下
  • 增强领导能力,带领团队不断努力,达成项目目标
  • 培养解决问题的能力,能够独挡一面,成为核心骨干                
  • 提升项目经理的自身素养,从业务能手到管理达人

课程对象Course object

企业高管,PMO,项目经理,部门经理,人力资源经理及其他项目相关人员

课程时间Course Time

1-2天

授课方式Course features:

    注重成为优秀项目经理的路径与方法论的讲解,辅以科学的管理理论与案例,使学员真正能够掌握管理精髓

课程大纲Course outline:

模块一:项目经理的胜任能力模型

1、项目经理必须具备的思维

  • 战略思维:提高看待问题的深度与广度
    • 责任思维:责任思维是中层发展基石
    • 结果思维:一切以成果为导向

2、项目经理在企业扮演什么样的角色

  • 企业任命的角色;
    • 自我塑造的角色;
    • 经典案例分享、探讨。

模块二:项目经理的计划能力

  • 如何确定项目的目标
  • 项目目标的二个核心要素
  • 项目的工作分解确定
  • 如何保证一次性把任务做正确
  • 项目经理的进度管理四步法
  • 项目经理的风险管理能力

模块三:项目经理的沟通能力

1、项目经理协调能力

  • 如何达成管理的共识
    • 高效沟通的好处
    • 跨部门沟通的组成要素和要点

2、跨部门沟通协作的要点

  • 信任是沟通的基础
    • 建立感情账户
    • 知己知彼
    • 同理心与换位思考
    • 相互尊重和欣赏
    • 避免告状式沟通

3、工作中的协调与内部冲突处理技巧

  • 可能导致冲突的原因
    • 明确利益与立场,需求与要求
    • 以双赢思维解决冲突
    • 面对他人过当行为的原则与方法
    • 自我情绪管理

模块四:如何建设高绩效项目团队

  • 团队建设的五阶段模型 
  • 影响团队发展的环境因素 
  • 案例:项目经理如何管理团队 
  • 建立高绩效的项目团队—招聘团队成员、召开项目会议、建立团队身份、创建共同愿景、
  • 管理团队中的冲突、唤起团队活力 
  • 项目团队缺陷—群体盲思、团队精神变成了团队狂热 
  • 谈判的艺术 
  • 管理客户关系的记录 

模块五:项目经理的领导能力提升训练

1、如何提高解决问题的能力

  • 诊断、界定、分析、假设、求证
    • 解决问题的五大原则

2、 领导者的修炼的五大基因

  • 沉稳
    • 果敢
    • 正直
    • 远见
    • 坚持

3、 如何有效激励他人

  • 洞悉人性
  • 观察偏好
  • 激励理论

4、 如何进行有效的授权

  • 选择正确的授权对象
  • 明确目标,有的放矢
  • 授权与责任

5、如何进行绩效考评 

  • 设定绩效目标的方法 
  • 关键绩效目标的分解 
  • 及时的绩效沟通 
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  • 有效的员工辅导

模块六:作业布置及后续问题解答

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