课程背景
在实际管理工作中，项目经理会碰到诸多问题和情境：
情境1、我很难知道下属在想什么，让我怎么来领导他们？
情境2、我新接管了一个高效率运转的团队，而该团队的前任主管管理极为严格。我想坚持该团队的高效状态，但也希望开始创造人性化的工作环境。作为领导，此时我该怎么办？
情境3、下属最近几个月的表现不断下降，对目标达成漠不关心，总需要我不断提醒他们按时完成任务，怎么办？
另外，您是否会遇到如下难题：
- 项目章程很重要，一定要让领导签字，可什么才是好的项目章程？
- WBS分解说来很简单，但做起来好些没什么标准，究竟应该如何做？
- 项目管理中真有什么流程与工具可以确保项目成功吗？
…………….
本课程通过项目经理等个技巧帮助管理者实施有效的管理和领导，本课程将以项目经理的选择人、要求人、激励人、辅导人、评估人五大技巧为主线，通过引领学员进行实际工作案例演练，结合讲师多年的项目实践经验以及丰富的案例对项目管理进行解读，帮助管理者了解项目管理流程规范，掌握项目管理核心理念与实用工具，并让学员学会使用一页纸项目管理OPPM管理和汇报工作，最终成为成功的项目经理！
【课程收益】
- 本课程通过对管理中的常见困惑、项目管理的核心理念的介绍、项目管理常见工具的说明以及对常见谈判技巧的讲述，让学员对项目管理的工具和模板有了初步的认识和了解，便于在工作中逐步熟悉和掌握更深的项目管理知识。
- 本课程通过对高效沟通技巧、团队建设技巧、人性领导力的讲授，让学员了解了沟通中常见的问题和解决方法，同时对团队建设的技巧也有了框架性的了解；最后通过人性领导力让学员学会在中国环境下的管理的特点和常见问题。
【培训对象】
- 企业中等企业中高层人员及项目执行层员工；
- 致力于提升项目管理技能，提升企业执行力以及核心竞争力的技术人员与管理人员；
【培训课时】 2天（6小时/天）
【授课方法】
【课程特色】
【课程结构】
【课程大纲】
第一部分： 项目经理领导力（五项修炼）
认知、项目经理的角色与能力模型
1. 经理人角色转变
案例研讨：李明的烦恼
小练习：写字的新感觉
2. 管理者角色定位
测试：盖洛普Q12
3. 经理人的角色错位：土皇帝、传声筒、民意代表、自然人
案例分析:任务没完成的原因是什么
4. 经理人的团队角色
测试：Belbin团队角色分析
研讨：经理人如何加快角色转变
技巧一、如何选择人才(选择人：定义素质 追踪行为)
1. 认识四种性格的人
测试：DISC风格测试
案例分析:为什么他偏偏和我不一样
互动：西游记的角色风格分析
2. 如何与不同风格的人沟通
案例分析:葡萄规则
研讨：不同风格之间如何看待对方
小组演练：如何与他共事
技巧二、如何委派工作（要求人：界定结果 掌控进程）
1. 诊断下属的发展阶段
小组演练：CEO的特别指令
测试：LBA领导型态
2. 分析自我的领导弹性
案例分析:夏季工服
角色演练：举办一次训练课程（经理）+（下属）
3.. 有效委派五步法
1）WHY ：说明目的与背景
2）WHAT：提出目标与要求
3）HOW：明确步骤与方法
4）ACTION：确定行动计划
5）SUPPORT：表达信任与支持
角色演练：交待培训任务（经理）+（下属）
技巧三、如何激励人心（激励人：及时赞赏 激发动能）
1. 了解员工真正的激励需求
测试：激励因素还是保健因素
2. 赞赏的益处与挑战
3. 如何进行有效地赞赏
互动游戏：寻宝
练习：怎么赞扬小李
工具：赞赏百宝箱
技巧四、如何问题辅导（辅导人 在岗课程 建设反馈）
1. 态度型辅导—— 建设性反馈
2. 技能型辅导—— 在岗训练
案例：在岗培训的故事
互动研讨：OJT工具箱
技巧五、如何绩效考评（评估人：肯定进步 面向发展）
1. 绩效考核的常见问题及解决方法
2. 如何进行绩效评估面
第二部分：项目经理的执行力（五个工具与模板）
一、项目管理的执行力困惑
1、工作中的重重困惑
a）项目之困：头疼的项目
b）能力之困：迷你CEO
c）职场之困
2、项目管理的六大优势
- 关注结果胜于关注过程；
- 结构化流程胜于经验化工作；
- 时刻不忘风险；
- 理性大于感性；
- 中西互补式思维；
- 数字化而非模拟化；
二、项目管理的核心理念
1、为何企业越来越需要项目管理
2、十大领域与六重约束
3、传统组织的弊端
4、项目的组织结构
5、项目管理的成败
6、如何控制期望值
工具：满意度=满足程度/期望值；
7、如何选择优秀的项目经理
8、项目管理的成熟度
破冰游戏：埃菲尔铁塔
三、项目执行的五个工具
1、分析并管理干系人（干系人登记册）
2、项目启动会（项目章程）
a) 项目章程的三大意义
b) 制定目标的SMART原则
c) 项目启动会议六步法
3、分解任务，核心工具WBS（WBS的分解原则与范围管控要点）
a)创建WBS的三大原则
原则一：工作禁止交叉混乱
原则二：范围切勿扩大缩小
原则三：一项工作只有一人负责
b)WBS要分解到什么程度
4、 定时定责（任务定时，责任到人）
1）进度计划与优化
2）资源优化
3）成本控制
5、分析并解决问题-鱼骨图+关联图
1）解决问题的思维误区
2）分析与解决问题的六步法
视频：史上最牛微电影
互动演练：如此团队
第三部分：项目管理实践演练（整合汇报工具）
1、一页纸项目管理OPPM工具介绍
2、OPPM实践演练
1）工作任务分解：WBS
2）进度管控：甘特图
3）责任分配矩阵：RAM
3、小组PK，老师点评
【培训心得】
- 管理的精髓不在知而在行，即行胜于言。
- 真正的问题经常隐藏在现象之后，你简单过问，员工也就简单敷衍。
- 作为领导，除了会说“不行”，还会告诉员工怎么才“行”。除了告诉员工“怎么做”，还会告诉员工“为什么这样做”。
- 安排工作要说清（原因Why、要求How、目标SMART）。安排工作不说清，主管会认为员工做事不认真，员工会认为主管交代不清楚。
- 员工的士气就像自行车的轮胎，久了自然会瘪下去。多表扬相当于给员工多打气。
【课后工具】
| 全套最新经典项目管理模板：立即获得EXCEL经典版本的WBS工作分解、RAM责任矩阵、干系人表、、风险管理表等共计11张表格（可直接套用，还包含示范案例）；一张纸项目管理模板：助您赢在职场，轻松汇报项目进展，向上领导从此轻松；一套项目管理成熟度评测表（自测版）：迅速了解项目管理的环境成熟度，为改进项目管理能力提供指南；常见工具和模板关键问题与注意事项：对照实际情况，立即改正重大漏项与疏忽； |
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